Privacy Policy

The Company recognizes and respects the importance of maintaining the privacy of our customers and members and has established a Privacy Policy as a result.

Privacy Policy
www.OnlineFlowers.com.sg truly believe in keeping your confidential information, confidential. We will only use your personal information for the purpose of enhancing your shopping experience with us. www.OnlineFlowers.com.sg will not sell, trade or rent your personal information to third parties. Registering with us allows you to take advantage of all our unique specials as a www.OnlineFlowers.com.sg member.

Below we describe why we gather customer and member information, what information we collect, how we collect it and what we use the information for.

Why do we gather information?
We gather personal information to allow us to process your orders, to provide an enhanced and more personalized shopping experience and to inform you of special promotions and previews.

What information do we gather?
When you order from our web site, we collect the following information; your name, telephone number, email address, billing information including credit card number, expiration date and billing address, occasion type such as birthday, anniversary, etc, products purchased, any relevant promotional information and the recipient’s name, delivery address, telephone number and email address. Also, if you register as a member, we request for your name, address, telephone number, email address, title and other information set forth on the registration page.

When you decide to participate in contests and promotions sponsored bywww.OnlineFlowers.com.sg, we use the personal information that you provide us so that you may fully enjoy these activities.

You must be 18 years or older to register as a member of www.OnlineFlowers.com.sg or participate in contests and promotions sponsored by us.
What is a “cookie”?
A “cookie” is a small file stored on your computer by a web site that gives you a numeric user ID and stores certain information about your activity on the site.  “Cookies” allow us to know that you are a prior customer in order to provide certain features to you making your shopping with us hassle-free. But we do not store any personal information (except for your name) or financial information about you using “cookies”.

Most web browsers automatically accept “cookies”, but most allow you to instruct your browser to prevent the use of “cookies”. However, if you disable this feature, certain aspects of our web site, such as the shopping basket,  will not function properly.

We would like to assure all valued customers that information is not sold to or shared with other parties for any commercial purposes other than normal order fulfillment and confidential site activity or sales tracking.

What is an IP address and how does www.OnlineFlowers.com.sg use them?
An IP address is a number that is assigned to your computer when you are using your browser on the Internet. The servers that run our web site identify your computer by its IP address. We do log IP addresses, but the addresses are not linked to individual member accounts nor are they used in any other way to personally identify our customers. We do include the IP address in the notification e-mail sent to the card recipient as an aid in tracking undesired messages

How we use the information we collect about you?
We use information we collect from you to process your orders, to provide you with an enhanced and customised shopping experience and to inform you of offers, features and promotions from www.OnlineFlowers.com.sg.

Your Consent and Changes to this Policy.
Subject to the above provisions, by using our web site, you consent to the collection and use of information by us and the terms of this Privacy Policy. We, however, have the option to change, modify or add to the terms and conditions of the policy at any time. These changes will be posted on this page to give you notice. Any user who does not agree to the altered policy has the option to opt-out.

Opt-Out
www.OnlineFlowers.com.sg gives you several options for altering or removing your information from our database at anytime. You may use any of the following options to completely opt-out of www.OnlineFlowers.com.sg services or remove your name from our mailing list:

1. Send an email to support@1800Onlines.com

2. Call our customer service representative at 6314 3285